OPTIMIZE YOUR GROWTH
START UP
Up to 10K monthly tracked users
$99 / month
PLANS INCLUDE
-
All analytics features including dashboards, cohorts, tags, ticket summaries, unified user view and more
-
Up to 10,000 monthly tracked users
-
Unlimited access for employees
-
Unlimited data history
RAPID GROWTH
Up to 50K monthly tracked users
$500 / month
PLANS INCLUDE
-
Everything included in start up, plus:
-
Up to 50,000 monthly tracked users
-
Product customization and integration options
-
Dedicated OmniPanel growth specialist
ENTERPRISE
Above 50K monthly tracked users
Custom Pricing
PLANS INCLUDE
-
Everything included in rapid growth, plus:
-
Custom built tools, dashboards, and more
-
Custom Automations and Analytics Parameters
-
Export to warehouses such as Snowflake, Amazon Redshift and Google BigQuery for your own ad hoc analysis
-
Premium Support
KEY PRODUCT FEATURES
Included With All Plans
Key Analytics
Follow key metrics around what categories of issues are coming through support, their frequency, and their context.
Data Reporting
Quickly generate reports around user feedback, trends, and the characteristics of the users being affected by issues.
Custom Alerts
Set up alerts to get notified when OmniPanel notices a spike in user feedback around specific issues or cohorts.
API Integrations
Share and access data between OmniPanel and other data providers from your stack with powerful 3rd party integrations.
Unified View
Zoom into specific cases and see full user context with data points across all your 3rd party tools.
Case Exporting
Quickly add notes and share cases of interest to other team members to speed up iteration cycles.
Advanced Security
Two-factor authentification and secure integrations to keep your user and company data safe.
No Maintenance
No code required to maintain user data from OmniPanel or any linked external data sources.
Ticket Summaries
Data processing for all customer support interactions and extraction of key issues into summaries for speedy review of information.