Shopify: order_id, product_sku, product_color, order_size , vendor_id
Loop Returns: return code, return reason
Gorgias: support text, issue tag
OmniPanel pulls all the relevant important information from your tech stack. So, instead of manually compiling reports from your tech stack, all your team needs to do is specify the desired fields. Because reporting is made so easy, your team sets up a variety of reports, tracking returns by vendor, style, order size, and color. Looking at color specifically, you see that glasses from one particular supplier get returned frequently, with customers citing discomfort when wearing them. You inform the supplier about the critical feedback and promise to change the material. However, three months later, you still track a high number of returns from the vendor, which you use as evidence to refund purchases and convince the product team to switch away from said supplier.